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  Paybill No: 830300 
       New Password Request
Option 1
User Type:  
Actual File No or Username:  
Cell Phone:  
  • Specify if you are an Agent or an Insurer.
  • Enter your Actual File Number (e.g. 12011) or Username.
  • Enter your Cell Phone.
  • Click the 'Request New Password' button.
  • Your new password will be emailed to the email address in your records at IRA.

Option 2
  • Call IRA on 0800 724 499 or email agentslicensing@ira.go.ke.
  • Your new password will be availed to you on email or phone after appropriate identification check by IRA staff.